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Diesel Shop Service Manager

We are looking for a Service Manager, someone with sharp attention to detail and a heart to really take care of the customer. This individual would be responsible for coordinating and scheduling HTI Hall Trucking’s equipment in conjunction with our outside customer base. They would be the main face between the customer or driver and our technicians, deciphering technician terminology and bringing clarity to the customer. This individual would also be responsible for the start to finish process of creating work orders, assigning technicians, generating invoices, submitting to the customer, and processing payments.

Job Duties Include (But Not Limited To):

• Oversee the daily operations of the service department
• Manage a team of service technicians and support staff
• Provide exceptional customer service and address customer concerns or complaint
• Collaborate with other departments to ensure smooth workflow and effective communication
• Job Scheduling / Maintenance Scheduler Coordination / Workflow Management
• Customer & Driver Inquiry and Follow-up Facilitation
• Create Customers, Equipment, and Work Orders in Maintenance System
• Invoice Generation, Submission, and Payment Processing
• Employee Timecard Review
• Estimates Generation and Submission to Customers
• Technician Job Delegation
• Update Routine Maintenance Tracking
• Occasional Parts Ordering
• Bi-Monthly Technician Reimbursement Program Review

Work Schedule:

• Monday – Friday: 0800-1700 w/ 1 Hour Lunch
• Weekends: Variable Weekend Availability from 0800-1200

Diesel Mechanic Technician

Heavy Duty Class A

One of our current greatest needs is someone familiar with diagnostics, aftertreatment systems, and electrical schematic breakdowns. This industry continues to evolve and we continue to see the increased needs for our customers in these areas.

We offer a baseline salary to our technicians as well as additional commission-based opportunities, allowing this position to earn anywhere from $60,000-85,000 per year.

Our Shop:

We know the right environment can make or break the job. Our shop is fitted with LED’s and we keep the shop clean. We also understand the demands placed on the body in order to do this job well. It is our heart to have our technicians go home at the end of the day with energy to give to their families and loved ones. As a result, you will work in an air-conditioned shop in the summer and a heated shop in the winter. You will be reimbursed once a year for the proper working boot of your choice because the right shoe matters for those who spend the day on their feet.

Attributes of the Right Fit:

• Considers Themselves Highly Driven and Motivated
• Taking Initiative is Second Nature
• Finding the Solution Lends to Self Accomplishment
• Enjoys A Fast-Paced Environment
• Pestered by Loose Ends
• Values Serving the Needs of Others

Job Duties Include (But Not Limited To):

• Electrical Troubleshooting
• Aftertreatment Diagnosis
• Air Systems
• Engine Rebuilds
• Preventive Maintenance Procedures
• Air Conditioning & Heating System Repair
• Brake Repair - Air & Disc
• Alignments
• Tire Balancing
• Tire Repair & Replacement

Work Schedule:

• Monday – Friday: 0800-1700 w/ 1 Hour Lunch
• Weekends: Every 6th Saturday 0800-1200
• On-Call Schedule: Rotating 6 Weeks

Logistics Coordinator/Dispatcher

One of our current needs is in the office for a Logistics Coordinator (Dispatcher). The scope of work consists of building upon existing relationships with customers and establishing new ones, building loads into our dispatching software and issuing them to drivers, providing real-time status updates to our customers, sourcing new loads and matching the right routes to the right drivers (based on their personality, preference, and equipment types), answering phone inquiries for drivers and customers alike, putting out the occasional fire, and laughing together because we are all human.

Attributes to Succeed:

Being a small company, we wear multiple hats – and that’s partially what fuels us. It’s invigorating and helps us stay sharp. There are very few days that seem as though they move at snail’s pace. The right individual will consider themselves eager to learn and hard charging, all the while giving themselves room to fail and grow. They are a self-starter, taking the initiative to work collaboratively to determine solutions as the needs arise. Transportation industry experience is required. It will take an average of 1-2 months for someone to learn how we operate and achieve an understanding of our operations. So, if you’re looking for a welcoming work place that will challenge you, while at the same time be understanding on the learning curve – Please Apply!

Job Responsibilities Include (Not Limited To):

· Communicating Real-Time Information to Drivers, Customers, and Brokers (Phone, Email, Text)

· Inputting Load Information from Inception to Completion in Dispatch Software

· Load Scheduling & Driver Assigning

· Processing Invoices

· Verifying information for payroll

· Updating Customer Web-based Applications

· Updating Relevant Excel Spreadsheets

What Winning Looks Like:

· Knowing our driver’s by name and knowing what equipment they are assigned to

· Communicating effectively and timely to all parties involved in each load

· Scheduling loads based on driver preference and available hours of service

· Inputting data with precision into dispatching software

· Prioritizing tasks correctly and executing them

· Formulating solutions to both simple and complex puzzles

· Recognizing occasional mistakes and putting safeguards in place to prevent them from reoccurring

Work Schedule:

• Monday – Friday: 0800-1700 w/ 1 Hour Lunch
• Weekends: Every 3rd Saturday 0800-1200